Return
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Advanced Time Pte. Ltd
Attn: Returns
#02-111 E-Centre@Redhill, 3791 Jalan Bukit Merah,
Singapore, 159471
*Return shipping charges may apply subject to the reason for return
Should the return product(s) we receive not in its original condition or were damaged during shipping handling (where beyond our control, not due to logistic partner or our fault or negligence), you may be charged for the repair of the product(s) and we reserve the right to deduct the cost from your refund.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
Exchange
You will be offered with a new product replacement to the original purchase item, subject to stock availability.
The replacement product(s) will be delivered within 3 to 5 working days from the date of receiving the return parcel to the address as indicated in the original order.
Please Note
● Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+(65) 9200 5500